Cowboys Customs

Michael Tomesko 6 months ago

The boys over at cowboy customs have got to have the best customer service in the game. I reached out trying to get some information on work I’d like to have done to my truck, and they didn’t try to sell me on things I didn’t ask for. They simply provided excellent customer and information and gave me detailed explanations on why I should or shouldn’t do something. Couldn’t have asked for a better experience.

Steven Valentin 7 months ago

Took my truck i wrecked it and they were able to put lift kit and wheel and it drives like a dream

Supreme Roofing Consultants a year ago

Omar and his team exemplify what true professionalism and customer service should look like. From the moment I reached out, Omar set clear expectations and then far exceeded them. As a roofing contractor, my truck isn’t just a vehicle it’s my mobile office, my livelihood. When the lower control arm’s ball joint snapped, I found myself stranded and stressed. I called several shops, only to be met with vague answers, lack of urgency, and zero transparency about pricing. Then I contacted Omar. Not only did he answer the phone personally, but he introduced himself as the owner and immediately took initiative. With a rare blend of confidence and courtesy, he invited me to send photos of the issue directly to him and assured me he’d provide a clear and honest estimate with no cap, no runaround and no guessing. Despite his shop being busy, he told me, “We’re booked, but we’ll take care of you.” Within 45 minutes, I arrived via tow truck, and true to his word, Omar and his team immediately got to work. Their efficiency, technical skill, and commitment to quality were evident at every step. They understood the urgency of my situation and treated it with the care and attention I had hoped

Josh Patterson Edited 3 years ago

This team is great. They were very knowledgeable and easy to work with. The work they did was excellent. I got new wheels/tires/lift on my 2022 truck. Will definitely go back for other work needed. Update: photos attached of finished teuck. As always they came through with big props. Update on 2nd vehicle. Team did an awesome job. Powder coating and interior/exterior lighting. Tonneau cover on my truck as well. They can do just about anything.

Kennon Hollingsworth 4 years ago

I called Cowboys Customs and when I mean it was great customer service, it was great customer service. John was my salesman and he was spectacular. we talked over the phone he gave me exact price and a great deal on a 7 inch lift with rims and tires. it was Friday that I talked to him that day. And I set an appointment for Monday, The weekend passed and he did not forget about me, first thing early in the morning he contacted me, I advised him, I’m on the way to drop it off.. I advised him to take they time no rush, one thing I will say people, if you want something done right let the professionals take their time because nothing comes out right when it’s rushed.. Well I drop my 2017 Chevy Silverado crew cab Z 71 LT.. it looked great. They even threw in rock lights eight of them for my truck. So I did a test ride, drove all the way to Houston and back on a baseball perfect game tournament. Arrive back after the weekend, so they can torque everything back up after my 500 miles plus. And they did! and I was only there for 15 minutes. Then I went to Fort Hood down and back. And there was no problem it rode very smooth. It rides better than it was stock.. I read some of the reviews goo